Showroom Assistant/Administrator

Needed for processing orders, working in the showroom and carrying out related administrative tasks for Dream Doors.

Customer Facing

To assist with conversion rates of sales appointments by meeting and greeting prospective customers in the showroom, showing and explaining the products and services on offer.

Aim to get as many appointments as possible, and keep the appointment diary up to date.

Maintain the excellent reputation of Dream Doors by answering the showroom phone professionally and dealing with all enquiries in a courteous manner at all times.

Act as a point of liaison between the Director, suppliers and fitters to ensure that customers receive the best possible service throughout the sales process.

Ensure that the customer is kept informed of progress and to agree fitting dates with them.

Fitters

Work closely with sub contract fitters, including the agreement of dates for fitting.

Suppliers

Liaise with Head Office in placing orders and dealing with any queries.

Deal with supply issues with suppliers and negotiate keen prices, supply terms and conditions.

Verify supply invoices with agreed purchase prices.

General

Maintain up to date and accurate records, both via spreadsheet and the CRM system (training will be provided).

Other responsibilities

When necessary, receive deliveries from suppliers and verify they are accurate before signing them off.

Attend training as required to develop relevant knowledge, techniques and skills.

From time to time you will be asked to carry out duties that are outside your normal job role, to enable the smooth running of the business.

This role requires great attention to detail as well as the ability to work under pressure to meet deadlines and maintain the reputation for excellent customer service.

Able to work under pressure and think on your feet.

Able to work unsupervised.

Confident in dealing with customers, suppliers and third party sub-contractors.

Well organised in approach to the responsibilities of the role and the working environment.

Enthusiastic and keen to learn new skills.

Punctual with excellent time management skills.

Miscellaneous

Proof of the right to work in the UK will be checked before appointment.

Satisfactory reference will be required.

Latest from the blog

View all posts
Dream Doors Chester and Wirral Opening

15 June 2017

Professional kitchen makeovers arrive in the Wirral Area

Dream Doors, the Uk’s leading kitchen door replacement company, has just opened [...]

Read more
Dream Doors South Glasgow Opening

14 June 2017

Award Winning High-Quality Kitchen Makeover service comes to the South Glasgow Area.

Dream Doors, the UK’s leading kitchen door replacement franchise, has just opened its brand-new showroom in the South Glasgow Area.

Read more
Dream Doors Exeter Showroom

2 June 2017

Kitchen Makeovers Come to the East Devon Area.

Dream Doors, the UK’s leading kitchen door replacement company, has just celebrated yet another showroom opening, this time in Exeter under the ownership of Mike Maughan-Brown!

Read more
Dream Doors Simple Excersise

25 May 2017

Simple Exercise to Help the Body and Mind

We all know that being physically active is beneficial for our bodies. Although, it can also be incredible advantageous for our minds, keeping them strong whilst releasing positive chemicals.

Read more
Dream Doors Sleep

18 May 2017

Our Guide to a Better Sleep

Its better sleep month! Time to put some energy towards one of the most important parts of the day, with a little help from us.

Read more
Dream Doors Greener Kitchen

12 May 2017

Our Guide to a Green Kitchen

Global warming is happening and it's our job to help prevent it. As such, why not take some time reading our guide on how to achieve a truly green kitchen?

Read more

Find your local showroom
Enter the first part of your postcode only

Get a quote

Get in touch to speak to one of our experts