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Jobs At Dream Doors

Jobs At Dream Doors

We’re Recruiting

With over 70 branches around the UK, we’re always looking for talented people to join our teams.

A NATIONAL BRAND

Branches across the UK and a proactive website

AWARD WINNING

Join a multiple national award winning brand

WITH GREAT FEEDBACK

9.7/10 on Checkatrade with over 14K reviews


OUR FEATURED JOBS

We are always looking for talented people to join our teams.
Feel free to send us your CV and if any positions come up, we’ll be in contact.

Please send your CV and covering letter concerning any of the positions below by clicking on the button to the right.

Showroom Assistant/Administrator

Needed for processing orders, working in the showroom and carrying out related administrative tasks for Dream Doors.

Customer Facing

To assist with conversion rates of sales appointments by meeting and greeting prospective customers in the showroom, showing and explaining the products and services on offer.

Aim to get as many appointments as possible, and keep the appointment diary up to date.

Maintain the excellent reputation of Dream Doors by answering the showroom phone professionally and dealing with all enquiries in a courteous manner at all times.

Act as a point of liaison between the Director, suppliers and fitters to ensure that customers receive the best possible service throughout the sales process.

Ensure that the customer is kept informed of progress and to agree fitting dates with them.

Fitters

Work closely with sub contract fitters, including the agreement of dates for fitting.

Suppliers

Liaise with Head Office in placing orders and dealing with any queries.

Deal with supply issues with suppliers and negotiate keen prices, supply terms and conditions.

Verify supply invoices with agreed purchase prices.

General

Maintain up to date and accurate records, both via spreadsheet and the CRM system (training will be provided).

Other Responsibilities

When necessary, receive deliveries from suppliers and verify they are accurate before signing them off.

Attend training as required to develop relevant knowledge, techniques and skills.

From time to time you will be asked to carry out duties that are outside your normal job role, to enable the smooth running of the business.

This role requires great attention to detail as well as the ability to work under pressure to meet deadlines and maintain the reputation for excellent customer service.

Able to work under pressure and think on your feet.

Able to work unsupervised.

Confident in dealing with customers, suppliers and third party sub-contractors.

Well organised in approach to the responsibilities of the role and the working environment.

Enthusiastic and keen to learn new skills.

Punctual with excellent time management skills.

Miscellaneous

Proof of the right to work in the UK will be checked before appointment.

Satisfactory reference will be required.

Kitchen Sales Person

Needed To sell kitchen/bedroom face lifts or new kitchens/bedrooms to customers for Dream Doors.

Business Growth

Grow the Dream Doors franchise in the area by working closely with the business owner to achieve monthly sales targets and conversion rates, maintaining agreed gross and net profit margins.

Customer Sales Appointments

Uphold the Dream Doors reputation for excellent customer service by visiting customers in their homes to survey and measure kitchens and bedrooms. Must also design kitchens/bedrooms using CAD software, liaising with the customer on design when required.

Follow up and Liaison

Manage the administration of customer orders by following up any calls, filling in contracts, recording sales figures and ensuring that all order paperwork is correctly processed.

Take deposits from customers on order.

Liaise with the business owner to ensure customer information / orders are correct.

Other Responsibilities

Assist in the running of the showroom as follows:

*Answer the phone and deal with any enquiries.
*Greet prospective customers when they come into the showroom and demonstrate the products available.
*Book appointments for home visits.

Major Challenges

This role requires great attention to detail as well as the ability to work under pressure to meet deadlines and maintain the reputation for excellent customer service.

Experience, knowledge and skills

* Previous experience in a customer-facing sales role.
* Previous experience of working in kitchen sales.
* Excellent time management and organisational skills.
* Understanding of kitchen design.
* Good IT skills.

Major Challenges

* Accuracy and an eye for detail.
* Proactive and flexible in your approach to work with the ability to work on your own with limited supervision.
* Excellent time management skills with an ability to manage multiple priorities.
* Self-motivated and driven.
* Good communication skills.
* Calm, patient and polite manner.
* A strong deal closer but without over pressurising.

Miscellaneous

Full clean UK driving licence.

Proof of the right to work in the UK will be checked before appointment.

Satisfactory reference will be required.

The successful candidate must have flexibility to work evenings and/or weekends if required to get a job finished.

Installations Manager

Must efficiently project manage the installation of Dream Doors products, ensuring that each fit is carried out correctly and professionally with excellent customer service.

Key Responsibilities and Deliverables

Liaising with Kitchen fitters, builders, and other trade professionals throughout the kitchen installation process.

Carrying out initial site visits, surveying the quality of the Kitchen Fitter’s work and reporting on each projects progress.

Working as part of a team to ensure that all necessary documents are completed as soon as possible in a detailed and accurate manner.

Amending the kitchen designs where necessary, keeping the customer updated and fully satisfied.

Monitoring snagging and remedial work, ensuring a high standard of quality is maintained.

Acting as a point of contact throughout the process, ensuring a high level of customer service is maintained throughout.

Ensuring that all installations adhere to relevant safety regulations.

Able to use CAD operation, MS office and additional relevant software.

Other Responsibilities

Assist in the running of the showroom as follows:

* Answer the phone and deal with any enquiries.
* Greet prospective customers when they come into the showroom and demonstrate the products available.
* Book appointments for home visits.

Major Challenges

This role requires an individual with excellent organisation, communication and problem solving skills who can work well under pressure.

Experience, knowledge and skills

* Previous experience of project management/installation management.
* Understanding of kitchen design.
* Good IT skills.

Personality, character traits, and disposition

* Excellent time management skills with the ability to manage multiple priorities.
* Accuracy and an eye for detail.
* Proactive and flexible in your approach to work with the ability to work independently and as part of a team.
* Excellent problem solving skills.
* Self-motivated and driven.
* Good communication skills.
* Calm, patient and polite manner.
* Ability to show initiative.

Miscellaneous

Full clean UK driving licence.

Proof of the right to work in the UK will be checked before appointment.

Satisfactory reference will be required.

The successful candidate must have flexibility to work evenings and/or weekends if required to get a job finished.

Van Driver

Must be professional and efficient in the delivery of Dream Doors products to clients.

Key Responsibilities and Deliverables

Collecting Dream Doors products from the showroom/pick up location.

Loading the vehicle in an orderly manner that matches the deliveries that you will make.

Planning the route to make sure that deliveries are made on time.

Unloading Dream Doors products at the correct location for the customer.

Obtaining signatures for the products from the customers and provide their copy of the invoice.

Fitters

Work closely with sub contract fitters, including agreeing dates for fitting.

Updating delivery records.

Correctly recording the mileage of your vehicle, the fuel consumption and other purchases made while on duty.

Dealing with any problems with the delivery or complaints from the client regarding the delivery either independently or by contacting the showroom.

Other Responsibilities

From time to time you will be asked to carry out duties that are outside your normal job role, to enable the smooth running of the business.

Experience, Knowledge and Skills

* Excellent practical driving skills and road safety awareness.
* Aware of safety procedures for goods’ loading and unloading processes.
* Able to work independently and maintain concentration.
* Able to complete record sheets and paperwork correctly.
* Previous experience in the delivery industry.
* Previous experience in a role that required good customer service.
* Excellent time management and organisation skills.

Personality, character traits and disposition.

*Good communication skills.
* Punctual.
* Ability to efficiently solve problems.

Miscellaneous

Full clean UK driving licence.

Proof of the right to work in the UK will be checked before appointment.

Satisfactory reference will be required.

The successful candidate must have flexibility to work evenings and/or weekends if required to get a job finished.

Kitchen Fitter

Needed for fitting Dream Doors kitchen products to a very high standard, providing excellent customer service and solving any challenges that may arise.

Fitting

Professionally fit Dream Doors kitchens within customer houses, in order to maintain a minimum Checkatrade score of 9.

Train and mentor Dream Doors apprentices in the profession of kitchen fitting.

Oversee the work carried out by sub-contractors employed by Dream Doors, advise and instruct the sub-contractors to correct the work in accordance with our standards.

Oversee the work of sub-contract fitters, making sure they are compliant with the sub-contract fitter’s handbook.

On-site during a fit, you will make sure that health and safety requirements are enforced as standard.

On a required basis you will have to design kitchens using CAD software.

Make sure that remedial job sheets are raised on the fit for any necessary remedial tasks to be undertaken later. Deliver these remedial sheets to the showroom where action can be taken to correct/order new materials.

Attend training and develop relevant knowledge, techniques and skill.

Other Responsibilities

From time to time you will be asked to carry out duties that are outside your normal job role, to enable the smooth running of the business.

Major Challenges

This role requires the ability to work under the pressure of deadlines and a heavy workload without compromising the quality of the service provided and always providing excellent customer service.

Experience, knowledge and skills

* Demonstrable experience within the Carpentry/fitting industry.
* Previous experience in a role that required good customer services.
* Understanding kitchen design.

Personality, character traits and disposition

* Good communication skills.
* Ability to efficiently solve problems.
* Solutions led.
* Calm, patient and polite manner.
* Accuracy and an eye for detail.
* Proactive and flexible in your approach to work with the ability to work on your own initiative and alongside others.
* Excellent time management skills with an ability to manage multiple priorities.
* Ability to work in a small team.

Miscellaneous

Full clean UK driving licence.

Proof of the right to work in the UK will be checked before appointment.

Satisfactory reference will be required.

The successful candidate must have flexibility to work evenings and/or weekends if required to get a job finished.

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